terms & conditions

Terms and Conditions 1. Acceptance of Terms By using the Tezarat Online Bd website or mobile application (collectively referred to as "the platform"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please refrain from using our services. 2. User Eligibility You must be at least 18 years old to use Tezarat Online Bd's services. By using our platform, you confirm that you are of legal age to form a binding contract or have the consent of a parent or guardian. 3. Products and Orders 3.1. Product Information: We make every effort to provide accurate and up-to-date product information. However, we do not guarantee the accuracy, completeness, or reliability of product descriptions or other content on the platform. 3.2. Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order at our discretion, for reasons including but not limited to product unavailability, errors in pricing or product information, or fraudulent activity. 4. Pricing and Payment 4.1. Pricing: Product prices are listed in Bangladeshi Taka (BDT) and include applicable taxes unless otherwise stated. 4.2. Payment: We offer Cash on Delivery (COD) as the primary payment method for orders within Bangladesh. Additional payment options may be available based on your location. 5. Delivery 5.1. Delivery Area: We deliver only within Bangladesh. Deliveries are made to the address provided during the order process. 5.2. Delivery Times: Estimated delivery times are provided for reference purposes only and are not guaranteed. Delays may occur due to factors beyond our control. 6. Returns and Refunds Please refer to our separate "Returns and Refunds Policy" for information on our policies and procedures regarding returns and refunds. 7. Privacy Policy Your use of the platform is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. 8. Intellectual Property All content on the platform, including text, graphics, logos, images, audio clips, and software, is the property of Tezarat Online Bd and is protected by copyright and other intellectual property laws. 9. Disclaimer of Liability Tezarat Online Bd is not responsible for any indirect, incidental, special, or consequential damages arising from the use of our platform or the products purchased through it. 10. Modification of Terms We reserve the right to update, change, or replace any part of these Terms and Conditions without prior notice. Please check this page periodically for updates. 11. Contact Information If you have any questions or concerns about these Terms and Conditions, please contact us. By using Tezarat Online Bd's platform, you acknowledge that you have read, understood, and agree to these Terms and Conditions.